Enterprise-Grade Security & Data Privacy
Your Trust Center for understanding how HTHR protects your voice recordings, emails, CRM data, and integrations with major platforms.
Last Updated: January 24, 2026
Status: Internal Draft / Pending Legal Review
1. Data Encryption & Storage
We employ industry-leading security protocols to ensure your data remains private and secure:
Encryption at Rest
All data stored on our servers, including call recordings and training documents, is encrypted using AES-256 standards.
Encryption in Transit
All communications between your browser, our platform, and our AI agents are protected via TLS 1.2+ encryption.
SOC 2 Compliant Infrastructure
HTHR is hosted on secure, world-class cloud infrastructure (AWS/Google Cloud) that maintains SOC 2 Type II and ISO 27001 certifications.
2. Secure Integrations
HTHR connects to your existing tools using the highest security standards available:
OAuth 2.0
We use secure OAuth protocols to connect with Google Workspace, Microsoft Outlook, HubSpot, and Salesforce.
No Stored Passwords
HTHR never sees or stores your third-party passwords; we access data only via secure, limited-scope tokens.
Scoped Access
We only request the minimum permissions necessary to perform the tasks you assign to your AI agent.
3. AI Privacy & Training
We believe your data belongs to you:
Data Isolation
Your company's knowledge base and training documents are isolated to your specific account instance.
No Public Training
We do not use your proprietary business data or private call recordings to train our global AI models.
Automatic Redaction (Planned)
Our system is designed to identify and redact sensitive PII during call transcript analysis.
4. Regulatory Compliance
HTHR is built with global compliance standards in mind:
GDPR & CCPA
We provide tools for users to exercise their data rights, including data deletion and portability.
TCPA & CAN-SPAM
Our AI agents are programmed to respect 'Do Not Call' lists and include proper opt-out mechanisms in all email outreach.
Secure Configuration
For our medical and healthcare use cases, HTHR is designed to be securely configured.
5. Responsible AI Governance
Human-in-the-Loop
Users can enable 'Approval Mode' to review AI-generated drafts before they are sent to leads.
Audit Logs
Every call summary, diagnostic, and sentiment score is logged and available for your review at any time.
Security Inquiries
For security-related questions or to request our security documentation, please contact us at security@hthr.ai